Technology has made business operations more convenient, streamlined, and generally more productive. However, the speed of innovations can be quite overwhelming so a lot of times, businesses find it difficult to keep up with best practices on how to use technology. This results in committing slip-ups that can negatively impact their business.
Is your company making one of these technology mistakes? Read on to find out.
1. Buying costly tech equipment that you cannot afford
When a new piece of technology hits the market, the temptation to get your hands on it can be so irresistible. Millions of people spend a lot of money buying devices that they do not necessarily need because they are driven by the desire to own that device. Unfortunately, this type of attitude is also common when it comes to purchasing business tech.
Many companies are guilty of purchasing tech devices and machines that are way beyond their budget. These are usually specialised machines such as multi-function printers and high–speed photocopiers that can very expensive to purchase. While ownership is one of the biggest advantages of buying a machine, it can negatively impact your company’s cash flow.
In these instances, think about leasing before you buy because it can have several advantages. Leasing can spare you the high upfront cost as it lets you pay in monthly installments. You also get the opportunity to enjoy top-of-the-line models without paying in full, allowing you to stay competitive.
You are also not stuck to that machine forever and you can upgrade when the lease contract expires. Keep in mind that the costs of most tech devices depreciate over time so you won’t be able to re-sell an expensive machine at the same rate after a few years of use.
2. Neglecting IT security measures
Are your company’s data accessible to all levels of employees, including temp workers? Do you allow workers to connect company devices to public, unsecured Wi-Fi? Are your computers running an outdated anti-malware program? These are just examples of IT security weaknesses that put your business at risk.
Many business owners, especially those who run SMEs, think that they are too small to be victims of cybercrime so they do not prioritise IT security. However, many reports prove that hackers target small and medium businesses exactly for this reason.
No matter how modest your company size is or how big of a corporation you are, there is a need to enforce IT security measures that will protect your company from cybercrime. This will give you an extra layer of security and peace of mind in case an attack takes place.
3. Using pirated or unlicensed software
According to a global software survey, two in five copies of every software product in distribution are unpaid. This only shows how rampant software piracy is all over the world. So, if everyone is doing it, what makes it a mistake?
What many businesses do not realise is that there’s a huge difference between a high school student using a pirated version of Microsoft Word and a company using a cracked version of an expensive accounting application. While both actions are illegal, the potential consequences to the company are much more damaging.
Most of these unlicensed programs have incomplete features and you don’t have any guarantee when these programs will break down. So, instead of saving you money, your business will potentially lose more as it can waste time and decrease employee productivity. Plus, using pirated applications can endanger your data as it makes you vulnerable to malware and cyberattacks.
4. Waiting until something breaks down
The saying “If it ain’t broke, don’t fix it” may hold true in numerous situations but when it comes to technology, this is something that is totally not applicable. Just because a piece of tech is working smoothly does not mean that you should just leave it be.
Regular maintenance is very important to ensure that the devices are functioning properly and they will not break down unexpectedly. Getting a service provider to conduct regular maintenance and check-ups will save you a lot of time and frustration.
5. Using generic machines not suitable for specific tasks
The employees in your organisation have different technology needs to support their job responsibilities. While it might be more cost-efficient to buy a uniform piece of equipment for every employee, this can prove to be counter-productive.
For example, the type of computer that your office receptionist needs is very much different from the machine a video editor requires. Providing the same type of computer to both employees will either be inefficient or impractical.
When buying tech equipment, don’t be swayed by bargain prices by buying in bulk. Take the time to understand what features your employees require to do their job well.
6. Not backing up data
There’s nothing more heartbreaking than suddenly losing a document that took you several hours to finish. No matter how careful you are about saving your work, you’re not invincible when it comes to corrupted or lost data.
This problem can be avoided by regularly maintaining a back-up of your files. Luckily, there are many tools online that allow you to backup pictures or files safely online for free. Yes, it can be time consuming or inconvenient because the simple truth is that most computer users are lazy to duplicate their files. However, if you perform daily back-ups, the process will be much quicker and less of a hassle because it will become second-nature to you.
The cost of maintaining back-ups is also not an excuse anymore because there are so many affordable cloud storage solutions now available online that provide security features.
7. Foregoing employee training
Be honest. How many times have you pushed all the available buttons when the office printer got a bit delayed in printing your document?
Did you take the time to learn how to use your company’s new file management software or are you just randomly clicking icons until you find what you’re looking for?
Human error is probably one of the most underrated causes of technology issues. A lot of times, the problem is not about the machine or program itself, but on how the users operate them.
To avoid tech breakdowns caused by uninformed users, companies must hold regular training sessions on how to correctly use tech assets.
Avoiding costly tech mistakes
Even if you’re not part of a company or a company owner, these tips should benefit you as they also complement the social side effects of Technology.
Business owners who commit technology errors are often unaware that what they are doing is wrong. By recognising the common technology mistakes companies make on a daily basis, you can be more mindful and avoid making the same blunders.